The following describes the practices in regards to information gathering and use for the websites operated by PLAYERS99.

You agree that PLAYERS99 may hold and process by computer or otherwise any information they hold about you.

As a customer of PLAYERS99, we have a number of obligations to you with regard to the management and processing of your personal information. This policy sets out the way in which we will deal with the information that you provide to allow us to manage your account efficiently and securely.

By using the websites you acknowledge that you have read the terms of this Privacy Policy and that you consent to the use of your information for the purposes set out in this Privacy Policy.

Personal information is collected from customers for the following purposes:

  • the opening, managing and maintaining of accounts;
  • to help us build up an accurate profile of our client base;
  • to enable us to carry out statistical and other analysis;
  • to provide any service to you and contact you with details of promotions, special offers, important service changes, technical updates and changes to terms and conditions and rules;
  • to verify the accuracy of the information, including disclosure to third parties, such as financial institutions, age verification and credit reporting agencies;
  • to conform to legal requirements or complying with legal processes or acting to protect the interests of sporting bodies or other qualified bodies.

We may disclose (and you agree that we may do so) your personal information to any subsidiaries or associated companies and selected third parties with whom we have contractual relationships (including but not limited to suppliers and service providers). You also agree that we may contact you with regard to products, services and related matters which we consider may be of interest to you. We will not send you unsolicited information regarding any third party commercial offers or advertisements. We will take all reasonable steps to ensure that your information is kept securely and protected from unauthorised access.

You are entitled to a copy of the information we hold about you. If you wish to receive a copy please contact us. We require up to forty (40) days' notice to enable us to comply with such a request.

We choose partners and associates carefully and our websites contain links to partner sites. Whilst we are confident that these partners comply with privacy laws and regulations, we cannot be held responsible for the privacy practices or content of such partner or associate sites.

We would recommend you to check and make sure that you have read our most recent policy statement when you visit one of our websites.

Updating your information 

You may update or delete your information at any time from within your PLAYERS99 account by accessing the My Account section of the website or by contacting our customer services.

Telephone Calls 

Telephone calls to and from our call centre may be recorded for training and security purposes.